For telehealth engineering and ops leads
Patient intake automation: where to put the checks
Notes on automating intake without automating the mistakes
Outline
- Where intake automations fail quietly: misread fields, dropped documents, bad routing
- Building a gold set of real, redacted intake cases before automating
- What a HIPAA-aware setup can and can't automate on its own
- Checks and alerts that catch a bad extraction before it reaches a human
- A rough shape for scoping the work, 1 to 3 weeks depending on systems
Written by the engineer who does the work: senior full-stack and applied-AI engineer, 10+ years shipping production systems.
Full write-up on request
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